Case study
Smarter Sourcing: RFQs, Quotes and Scorecards in One Portal
One portal on SAP BTP for sourcing and supplier management, from RFQ to scorecard, connected to SAP in real time.
Overview: sourcing and supplier management in one place
This case study describes an SAP supplier portal that TechCarvings built on SAP BTP for a global building technology company. The company buys a wide range of components and services, so how it sources, onboards and evaluates suppliers has a direct effect on cost, quality and delivery.
As an SAP Gold Partner, TechCarvings used its vendor–buyer portal framework on SAP BTP and integrated it with the company’s SAP S/4HANA system.
Operational challenges
Sourcing and supplier management relied on email and spreadsheets.
- 1
RFQs by email. Requests for quotation went out by email and replies came back in different formats.
- 2
Hard-to-compare quotes. Buyers rebuilt comparisons in spreadsheets for every RFQ.
- 3
Slow onboarding. Supplier documents such as tax registrations and NDAs were collected over email.
- 4
Performance not shared. Supplier scorecards, if they existed, were not visible to suppliers.
- 5
Little audit trail. Decisions and clarifications were hard to trace later.
The transformation: what the company wanted
Procurement leaders set clear goals for the portal.
The solution: an SAP supplier portal on SAP BTP
TechCarvings delivered a vendor–buyer portal on SAP BTP with sourcing and supplier-management features, integrated with SAP S/4HANA.
Multi-vendor RFQs
Buyers create RFQ events, attach specifications and invite several suppliers, who respond within the set timeframe.
Quote comparison
Quotes compared on value and delivery date, with clarifications handled in the portal.
Supplier selection
Selection based on an evaluation matrix and compliance checks, with a clear record of decisions.
Supplier onboarding
Suppliers upload GST, PAN, MSME and company documents, agreements and NDAs to their profile.
Performance scorecards
Automatic scorecards for on-time delivery, rejection rate and responsiveness, shared with suppliers to acknowledge.
Orders, quality and support
PO acknowledgement, quality responses and support tickets in the same portal, with notifications at every step.
Technology used for this SAP supplier portal project
Learn more on SAP.com: SAP Business Technology Platform, SAP Integration Suite.
How we delivered
The portal was configured around the company’s sourcing process and evaluation criteria, then integrated with SAP S/4HANA through SAP Integration Suite.
Suppliers sign in securely through SAP Build Work Zone. A pilot with a first group of suppliers was followed by a wider rollout with onboarding support.
Business impact
Sourcing is now structured, comparable and traceable.
Every supplier responds in the same format, on the same portal.
Quotes compared on value and delivery date without rebuilding spreadsheets.
Supplier documents collected and checked in one place.
Suppliers see and acknowledge their scorecards.
What’s next
With the SAP supplier portal live, the company can bring more categories and suppliers onto the portal and add new apps on SAP BTP as needs grow.
Still running RFQs by email?
TechCarvings builds supplier portals on SAP BTP for sourcing, onboarding and performance.