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Driving Manufacturing Excellence with SAP AMS

Overview

Transforming Operations for a Global Leader

A leading manufacturer of high-precision fasteners and technical springs, this company has built a strong reputation for quality and reliability. Headquartered in India, they operate across more than 30+ countries, serving industries like Renewable Energy, Industrial Manufacturing, and Mobility.

However, with rapid global expansion, the company faced operational inefficiencies, integration challenges, and data management risks. To overcome these obstacles, they leveraged SAP AMS (Application Management Services) for a seamless and efficient digital transformation.

Industry

Manufacturing (specifically High-Precision Fasteners and Technical Springs Manufacturing)

Services

SAP AMS (Application Management Services) Implementation

SAP ECC 6.0, EHP 8.0 Integration

Modules Covered: FICO, SD, MM, PP, QM, PM, ABAP, BASIS

Overcoming Operational Hurdles​

Business Challenges

Overcoming Operational Hurdles

  • Ineffective Change Management
    Poor documentation and inconsistent change control processes led to confusion in handling system modifications.
  • User Proficiency Issues
    Employees struggled with understanding and managing SAP processes, leading to inefficiencies.
  • Data Loss Risks
    Loss of critical data during client refreshes caused concerns over business continuity.
  • Missing Master Data
    The production environment lacked master customer data, impacting data accuracy.
  • Integration Challenges
    Difficulties in seamlessly integrating new data into existing systems disrupted workflows.
  • Ongoing Need for User Training
    Employees required continuous training to improve system proficiency and operational efficiency.

To address these challenges, the company partnered with TechCarvings for a robust SAP AMS implementation.

The Solution

SAP AMS Implementation

Comprehensive SAP ECC 6.0, EHP 8.0 Integration

  • FICO, SD, MM, PP, QM, PM, ABAP, and BASIS
    Implemented a robust SAP AMS framework to streamline all core business processes.
  • Managed 250-300 Support Tickets Monthly
    Ensured proactive issue resolution and system performance optimization.
  • System Upgrades & Performance Optimization
    Addressed technical bottlenecks while ensuring compliance with business requirements.
  • Continuous SAP AMS Support
    Provided end-to-end SAP application management to enhance operational stability.
SAP AMS Implementation​

Business Impact: Transforming Banking Operations

40%
Faster Issue Resolution

Reduced ticket resolution time by 40%, ensuring smoother operations.

99.5%
System Uptime

Proactive monitoring and real-time troubleshooting minimized downtime.

20%
Increase in Productivity

Dashboards providing branch-wise performance insights.

50%
Reduction in Data Errors

Ensured data integrity by implementing structured master data management.

100+
Employees Trained

Conducted hands-on training for users, improving system adoption and proficiency.

30%
Faster Decision-Making

Real-time analytics improved business insights and operational agility.

Future-Ready

A Future-Ready Manufacturing Powerhouse

With SAP AMS, this manufacturing leader has transformed its operations, enhanced data management, and improved overall system efficiency. Their global expansion is now backed by a resilient, optimized, and future-ready SAP landscape.

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