Case study
Secure, Stable and Audit-Ready: SAP Basis, Security and GRC Support
One team looking after the SAP landscape, user access and governance, so the business stays up, secure and ready for every audit.
Overview: keeping a high-volume SAP landscape secure
This case study covers SAP Basis and GRC support that TechCarvings provides to a leading beverages manufacturer in India. Production, distribution and finance all run on SAP, so the landscape must stay available, perform well at peak volumes and meet strict internal and external audit requirements.
The engagement brings three disciplines together under one service: SAP Basis, SAP Security and SAP GRC Access Control.
Operational challenges
Running SAP at this scale brings technical, security and compliance pressure at the same time.
- 1
High availability expectations. Any downtime affects production, dispatch and sales across the country.
- 2
Keeping systems current. Patches, upgrades and transports must be applied without disrupting operations.
- 3
Complex user access. Many users and roles need the right access, and nothing more.
- 4
Audit pressure. Internal and external auditors expect clear evidence for access, changes and controls.
- 5
Disaster readiness. Backup, recovery and disaster recovery must be proven, not assumed.
The transformation: what the business needed
The service was designed around four outcomes.
The solution: SAP Basis and GRC support under one service
TechCarvings runs SAP Basis, SAP Security and SAP GRC as one managed service, with shared processes for change, access and audit evidence.
SAP Basis support
Landscape management, installation and configuration, upgrades and patches, transport management and log analytics, performance tuning, monitoring and database support.
Backup and disaster recovery
Backup and recovery procedures, disaster recovery set-up and regular drills to prove the business can recover.
SAP Security
Role-based access control, user access management, security and risk assessments, security upgrades, documentation and periodic access reviews.
SAP GRC Access Control
Configuration, management and support of GRC Access Control, covering governance, risk management, remediation and mitigation.
User and role management
Access requests, role changes and removals handled through a controlled, auditable process.
Audit support
Evidence and walkthroughs for internal and external audits across Basis, Security and GRC.
Technology used for this SAP Basis and GRC support project
Learn more on SAP.com: SAP Access Control.
How we deliver
The service runs on a regular cycle: daily monitoring, planned patch and upgrade windows, scheduled access reviews and disaster recovery drills, all documented for audit.
Security and GRC changes follow the same controlled process as technical changes, so every access change and system change has a clear record.
Business impact
The business runs on an SAP landscape that is monitored, secured and documented.
Proactive monitoring and tuning keep SAP available at peak volumes.
Role-based access and periodic reviews keep access appropriate.
Disaster recovery drills show the business can recover when it matters.
Evidence for access, changes and controls is ready when auditors ask.
What’s next
With SAP Basis and GRC support in place, the landscape is ready for the next steps in SAP’s roadmap, including upgrades and cloud options, without compromising security or compliance.
Is your SAP landscape audit-ready?
TechCarvings provides SAP Basis, Security and GRC support as one managed service.